TicketsCandy launches membership plans for recurring event access

TicketsCandy has added a Membership Plans app that lets venues and event organizers sell recurring access, manage renewals and check-ins, and track member revenue from the same dashboard they already use for tickets. The launch targets businesses that depend on repeat visits, including museums, classes, attractions, clubs and seasonal venues.

Why it matters: - The new app gives venues a way to convert one-time ticket buyers into recurring members. - Memberships can increase repeat visits, support higher lifetime value and reduce manual tracking at the front desk. - The launch expands TicketsCandy beyond basic ticketing into recurring access and customer relationship management.

What happened: - TicketsCandy launched Membership Plans, a new app that lets organizers sell subscription-based access directly from event pages. - The app is now available in the TicketsCandy App Marketplace. - Organizers can enable the app from the event dashboard and start building plans after turning it on. - At launch, membership plans can be purchased from the public event page.

The details: - Organizers can offer weekly, monthly or yearly memberships instead of only single tickets. - Customers can buy a plan online, save payment details securely and be charged automatically on the selected schedule. - The app is built for museums, gardens, parks, attractions, clubs, classes, tours and seasonal experiences. - Example use cases include an annual family museum membership, a monthly yoga class pass and a weekend garden membership that renews each month. - The app includes plan creation, recurring billing, member management, pass scanning, payment history, refunds and subscription tracking. - Organizers can set custom plan names, prices, descriptions and benefits. - Membership sales can include sale dates, inventory limits, discounted pricing and hidden plans. - Access controls can limit scans by month, day or membership type. - Each member receives an electronic pass with a QR code that remains active through renewals. - The scanner app checks whether the membership is active and whether the pass follows the organizer’s rules. - Staff can see plan name, member information, renewal period, validity dates and scan limits at check-in. - Members can log in to update personal details, review billing history, change payment methods, resend their pass or cancel their subscription. - The dashboard includes a Members page and a Subscriptions page. - The Members page groups subscriptions by customer, while the Subscriptions page lists each membership separately for searching, filtering, exporting and managing active or past subscriptions. - Membership payments appear in reports alongside regular ticket sales. - Organizers can add membership terms at checkout, plus custom confirmation page and confirmation email messages. - TicketsCandy’s platform also supports online ticketing, booking calendars, event pages, website widgets, Square payments, check-ins, reports, coupons, products, donations and marketing tools.

Between the lines: - The product is aimed at venues that need a cleaner way to manage repeat access without spreadsheet-based tracking. - TicketsCandy is positioning memberships as both an operational tool and a revenue tool. - The launch also signals a broader move toward subscription-style event commerce, not just one-time admissions.

What's next: - TicketsCandy plans to expand membership availability to more sales channels in future updates. - The company is using early customer feedback to refine how the app handles renewals, scanning and front-desk workflows. - More venues may adopt membership plans as the feature moves beyond the public event page.

The bottom line: - TicketsCandy now gives organizers a single system to sell memberships, verify access and track recurring revenue from the same dashboard used for ticket sales.